If you asked me to play the word association game, the first word to pop up when it comes to Big Jim's Auto is "empathy." This is in addition to trust, expertise, and professionalism. As I tell them what I think is wrong with my car, they have my full attention. I feel they care. They care about how I feel about my car. I've been with Big Jim's for over 20 years and I'm sticking with them.
Thank you Larry!
- Big Jim's Auto